SHIPPING & HANDLING
RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at jamie@sitartcamo.com. If your return is accepted, we’ll send you instructions on how and where to send your package (you as the customer will be required to cover the cost of shipping back to sitartcamo). Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at jamie@sitartcamo.com.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCHANGE POLICY
In the event you need an item exchanged due to size issues, please email jamie@sitartcamo.com to start the process of your exchange. We'll send you instructions on how and where to send your package (you as the customer will be required to cover the cost of shipping back to sitartcamo). Once received sitartcamo will process the exchange and ship back to you. (sitartCamo will cover the shipping).
REFUND POLICY
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.